SaunaMed
SaunaMed 4-5 Person Classic Hemlock FAR Infrared Domestic Indoor Sauna - EMR Neutral - 13A Plug & Play
SaunaMed 4-5 Person Classic Hemlock FAR Infrared Domestic Indoor Sauna - EMR Neutral - 13A Plug & Play
✓ Authorised Retailer
✓ Free UK Delivery
✓ Manufacturer Warranty Included
🚚 Shipping: 3-5 Working Days
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Delivery
Delivery
Free Two-Person Delivery Included
Every SaunaMed sauna includes FREE two-person delivery to UK mainland addresses.
Estimated Delivery: 3–5 working days
Our experienced delivery team will carefully deliver your sauna into your home, helping to ensure it arrives safely and in excellent condition.
Delivery Times:
Once your order has been placed, our team will contact you to confirm your delivery date.
If there are any unexpected delays, we will notify you as soon as possible. Should this happen, you will have the option to cancel your order for a full refund before dispatch.
Our Delivery Process:
To keep you informed, here's what happens after you place your order:
- Order Received – Your order is received and confirmed by the team.
- Order Processing – Your order is checked and passed to our warehouse for preparation.
- Dispatch Preparation – Your sauna is picked, inspected and prepared for dispatch.
- Delivery Scheduled – Once your order is ready, our delivery team plan the route and contact you to arrange a convenient delivery date.
Dispatch Information:
For items that are in stock, orders placed before 3:00pm are normally prepared for dispatch the same working day.
For the quickest possible delivery, we recommend placing your order before 12:00 noon, as vehicle routes are often planned earlier in the day. Orders received after routing has been completed will be scheduled on the next available delivery route.
Our aim is always to deliver your sauna as quickly, safely and efficiently as possible.
Returns & Cancellation
Returns & Cancellation
We want you to shop with complete confidence. If you change your mind after receiving your order, you have the right to cancel your purchase in accordance with UK consumer legislation.
14-Day Cancellation Period
You may cancel your order within 14 days of receiving your goods.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Be returned with all original packaging where possible.
- Not have been installed, assembled or used.
You are welcome to inspect and unpack your purchase as you would in a retail showroom. However, once a product has been used or installed, we are unable to accept it as a return unless it is faulty.
Non-Returnable Products
The right to cancel does not apply to:
- Bespoke or made-to-order saunas.
- Steam rooms or hot tubs manufactured to your specification.
- Products with custom colours or personalised finishes.
How to Request a Return
To request a return, please contact our customer support team at returns@luxuriouslyzen.com quoting your order number.
Once your return has been approved, we will provide you with a returns reference and instructions for returning your item.
Returning Your Goods
Please ensure your item is securely packed, preferably in its original packaging, and clearly displays the returns reference provided.
Unless the item is faulty or incorrectly supplied, customers are responsible for the cost of returning goods.
For larger products, including saunas, we can arrange collection from your property. Collection charges will be confirmed before the collection is booked and will be payable by the customer.
Returns Outside the 14-Day Period
Requests to return products after the 14-day cancellation period will be considered at our discretion.
If accepted:
- The product must remain unused and in the same condition in which it was delivered.
- Return or collection costs remain the customer's responsibility.
- A restocking and administration fee of up to 15% of the purchase price may apply.
If you have any questions regarding your return, our customer support team will be happy to assist you.
Warranty
Warranty
Your SaunaMed sauna is built using high-quality materials and is backed by our comprehensive manufacturer's warranty for added peace of mind.
Domestic Use
- 5-Year Warranty on the sauna cabin.
- 2-Year Warranty on all electrical components.
Commercial Use Warranty
Warranty cover for commercial environments varies depending on the level of use:
Light Commercial Use (including independent salons, spa facilities, holistic therapy centres and holiday accommodation)
- 1-Year Warranty
Heavy Commercial Use (including swimming pool environments, gyms and fitness centres)
- 3-Month Warranty
Please note: This model is not recommended for heavy commercial use due to the higher levels of daily wear and operating demands.
For full warranty terms, conditions and exclusions, please contact our customer support team before purchasing if your sauna will be installed in a commercial setting.
Contact Us
Contact Us
We’d love to hear from you! Whether you have questions about our products, need help with an order, or want to share feedback or concerns, the Luxuriously Zen team is here to assist you. Feel free to get in touch using the contact information below or reach out to us on social media—we’ll respond as soon as possible. Your peace of mind is our priority. Thank you for choosing Luxuriously Zen!
Phone Number: 0141 459 1027
Email:
info@luxuriouslyzen.com
support@luxuriouslyzen.com
returns@luxuriouslyzen.com
Our far infrared saunas offer an innovative approach to traditional heat therapy, providing a comfortable and effective way to relax, unwind, and support your wellness routine. Engineered for outstanding performance and energy efficiency, they require minimal maintenance, making them the ideal addition to any home.
Why Choose this Sauna?
- Compact, space-efficient design – Perfect for making the most of your available space while creating an elegant focal point in your home.
- Premium Canadian Hemlock construction – Crafted from high-quality Hemlock wood, valued for its durability, attractive natural finish, and excellent performance in sauna environments.
- Bluetooth® audio connectivity – Stream your favourite music, podcasts, or relaxing sounds wirelessly from your compatible device.
- Advanced RGB colour therapy lighting – Create the perfect atmosphere with fully adjustable LED colour therapy to complement your relaxation routine.
- Simple Plug & Play installation – Operates from a standard 13A household socket with no specialist electrical installation required.
- Exclusive SaunaMed™ design – Designed to combine comfort, style, and reliable performance in a modern home sauna.
- Quick and straightforward assembly – Designed for easy self-assembly, with clear instructions allowing setup in around an hour.
- Convenient flat-pack delivery – Supplied in three manageable boxes for easier transportation and installation.
- Comprehensive accessory package – Includes all the essential accessories needed to enjoy your sauna from day one.
- Tested to recognised safety and quality standards – Manufactured to meet multiple internationally recognised certifications for quality, safety, and performance.
- For added peace of mind – Backed by a 5-year warranty on the sauna cabin and a 2-year warranty on electrical components.
Specifications
Delivery Time: 3-5 Working Days
Product Brand: SaunaMed
Dimensions: 1500 x 1500 x 590 x 2120 x 590 - Allow 150mm gap from roof to ceiling and 15mm gap between sides of sauna and wall once built
Number of Seats: 5
Weight: 175 kg
Features: LED Colour Light Therapy, Premium Oxygen Ioniser, Plug and play, Bluetooth Music System, Solid Floor Included
Material: Hemlock
Warranty: 2 year electrical warranty 5 year cabin warranty
Capacity: 4-5 Person
Construction: Hand crafted double wall construction with cavity (Invisible full interlocked EZ™ connection)
Glass: Tempered and toughened safety glass windows
Heating Technology: DuraWave™ EMR Neutral 100% pure FAR infrared ceramic heaters - Lava Sand filled
No. of Heaters: 8
Power: Up to 2800W
Music System: Top specification iPod/MP3/AUX/USB/AM/FM flat panel media system
Colour Therapy: Yes
Oxygen Ionizer: Yes
Reading Light: Yes
Ergonomic Backrest: Yes
Maximum Seated Capacity: 6
Cabin Features
- Constructed from premium Canadian Hemlock, a naturally durable, non-toxic, and low-allergen timber.
- Expertly crafted to deliver exceptional quality, strength, and long-lasting performance.
- Insulated double-wall construction helps retain heat efficiently while enhancing overall comfort.
- Innovative concealed EZ™ interlocking system allows the panels to fit securely together for a clean, seamless finish.
- Designed for quick and straightforward assembly with a simple click-together installation process.
- Robust tongue-and-groove panel construction provides added stability and durability.
- Raised base design promotes airflow beneath the sauna while helping to protect the floor surface.
- Fitted with tempered safety glass windows for enhanced strength, safety, and a bright, open feel.
- Magnetic door closure ensures the door stays securely shut while remaining easy to open and close.
Heating System Features
- Equipped with 8 DuraWave™ 100% Pure EMR Neutral™ far infrared ceramic heaters for consistent, even heat distribution.
- Designed to provide efficient infrared heating while helping to minimise energy consumption.
- Delivers a powerful output of up to 2800W for effective sauna performance.
- Adjustable temperature settings ranging from 20°C to 65°C, allowing you to tailor each session to your preference.
- Fast heat-up time, reaching operating temperature in approximately 10–15 minutes.
- Simple Plug & Play setup using a standard household electrical socket—no specialist wiring required.
- Engineered to maximise heating performance while maintaining excellent energy efficiency.
Control System
- Modern digital control panel with an intuitive interface for simple operation.
- Precision electronic thermostat maintains your chosen temperature for a comfortable and consistent sauna experience.
- Built-in timer function allows you to set the duration of each session with ease.
- Convenient dual control access enables the sauna to be operated from both inside and outside the cabin.
Accessories & Convenience Features
- Integrated MP3 and FM audio system for enjoying your favourite music or radio stations while you relax.
- Compatible with iPod® and other supported audio devices for convenient music playback.
- Built-in premium stereo speakers deliver clear, high-quality sound throughout your sauna session.
- Adjustable RGB colour therapy lighting with digital controls allows you to personalise the ambience.
- Adjustable air vent enables you to regulate airflow for added comfort.
- Convenient internal drinks holder keeps refreshments within easy reach.
- Integrated reading light provides gentle illumination without compromising the relaxing atmosphere.
- Ergonomically designed backrest offers enhanced comfort and support during every session.
- Pre-installed stainless steel cable conduits simplify electrical cable routing during assembly.
- Supplied with an extra-long 3-metre power cable for greater installation flexibility.
- Includes a comprehensive user manual with clear assembly and operating instructions.
- Troubleshooting guide provided to help resolve common queries quickly and easily.
Product Brochure
Product Manual
Warranty for Commercial Use: Light Commercial Use - Independent salons & Spa facilities, holistic therapy, holiday lets: 1 Year Warranty
Heavy Commercial Use – Swimming Pool Environments, Gymnasiums and fitness centres: 3 Month Warranty. (This model is not recommended for heavy commercial use).
