SaunaMed
SaunaMed 3 Person Full Spectrum Infrared Hemlock Domestic Indoor Sauna - EMR Neutral - 13A Plug & Play
SaunaMed 3 Person Full Spectrum Infrared Hemlock Domestic Indoor Sauna - EMR Neutral - 13A Plug & Play
✓ Authorised Retailer
✓ Free UK Delivery
✓ Manufacturer Warranty Included
🚚 Shipping: 3-5 Working Days
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Delivery
Delivery
Free Two-Person Delivery Included
Every SaunaMed sauna includes FREE two-person delivery to UK mainland addresses.
Estimated Delivery: 3–5 working days
Our experienced delivery team will carefully deliver your sauna into your home, helping to ensure it arrives safely and in excellent condition.
Delivery Times:
Once your order has been placed, our team will contact you to confirm your delivery date.
If there are any unexpected delays, we will notify you as soon as possible. Should this happen, you will have the option to cancel your order for a full refund before dispatch.
Our Delivery Process:
To keep you informed, here's what happens after you place your order:
- Order Received – Your order is received and confirmed by the team.
- Order Processing – Your order is checked and passed to our warehouse for preparation.
- Dispatch Preparation – Your sauna is picked, inspected and prepared for dispatch.
- Delivery Scheduled – Once your order is ready, our delivery team plan the route and contact you to arrange a convenient delivery date.
Dispatch Information:
For items that are in stock, orders placed before 3:00pm are normally prepared for dispatch the same working day.
For the quickest possible delivery, we recommend placing your order before 12:00 noon, as vehicle routes are often planned earlier in the day. Orders received after routing has been completed will be scheduled on the next available delivery route.
Our aim is always to deliver your sauna as quickly, safely and efficiently as possible.
Returns & Cancellation
Returns & Cancellation
We want you to shop with complete confidence. If you change your mind after receiving your order, you have the right to cancel your purchase in accordance with UK consumer legislation.
14-Day Cancellation Period
You may cancel your order within 14 days of receiving your goods.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Be returned with all original packaging where possible.
- Not have been installed, assembled or used.
You are welcome to inspect and unpack your purchase as you would in a retail showroom. However, once a product has been used or installed, we are unable to accept it as a return unless it is faulty.
Non-Returnable Products
The right to cancel does not apply to:
- Bespoke or made-to-order saunas.
- Steam rooms or hot tubs manufactured to your specification.
- Products with custom colours or personalised finishes.
How to Request a Return
To request a return, please contact our customer support team at returns@luxuriouslyzen.com quoting your order number.
Once your return has been approved, we will provide you with a returns reference and instructions for returning your item.
Returning Your Goods
Please ensure your item is securely packed, preferably in its original packaging, and clearly displays the returns reference provided.
Unless the item is faulty or incorrectly supplied, customers are responsible for the cost of returning goods.
For larger products, including saunas, we can arrange collection from your property. Collection charges will be confirmed before the collection is booked and will be payable by the customer.
Returns Outside the 14-Day Period
Requests to return products after the 14-day cancellation period will be considered at our discretion.
If accepted:
- The product must remain unused and in the same condition in which it was delivered.
- Return or collection costs remain the customer's responsibility.
- A restocking and administration fee of up to 15% of the purchase price may apply.
If you have any questions regarding your return, our customer support team will be happy to assist you.
Warranty
Warranty
Your SaunaMed sauna is built using high-quality materials and is backed by our comprehensive manufacturer's warranty for added peace of mind.
Domestic Use
- 5-Year Warranty on the sauna cabin.
- 2-Year Warranty on all electrical components.
Commercial Use Warranty
Warranty cover for commercial environments varies depending on the level of use:
Light Commercial Use (including independent salons, spa facilities, holistic therapy centres and holiday accommodation)
- 1-Year Warranty
Heavy Commercial Use (including swimming pool environments, gyms and fitness centres)
- 3-Month Warranty
Please note: This model is not recommended for heavy commercial use due to the higher levels of daily wear and operating demands.
For full warranty terms, conditions and exclusions, please contact our customer support team before purchasing if your sauna will be installed in a commercial setting.
Contact Us
Contact Us
We’d love to hear from you! Whether you have questions about our products, need help with an order, or want to share feedback or concerns, the Luxuriously Zen team is here to assist you. Feel free to get in touch using the contact information below or reach out to us on social media—we’ll respond as soon as possible. Your peace of mind is our priority. Thank you for choosing Luxuriously Zen!
Phone Number: 0141 459 1027
Email:
info@luxuriouslyzen.com
support@luxuriouslyzen.com
returns@luxuriouslyzen.com
Experience the advantages of far infrared therapy in one beautifully crafted sauna. Designed to deliver a premium wellness experience at home, this spacious 3-person cabin combines advanced full spectrum infrared technology with intelligent controls, low EMR performance, and luxurious comfort features. Whether you're looking to unwind after a busy day, support your wellness routine, or create a relaxing space to enjoy with family and friends, this sauna offers a modern solution with exceptional build quality and innovative design.
Why Choose this Infrared Sauna?
- Full Spectrum Infrared Technology – Combines Near Infrared (NIR) and Far Infrared (FIR) heating within a single cabin, allowing you to enjoy a versatile infrared sauna experience.
- Low EMR Technology – Patent-pending design engineered to minimise electromagnetic radiation, providing added peace of mind during every session.
- Wi-Fi Control – Operate your sauna remotely for greater convenience and have it ready whenever you are.
- Independent Heater Controls – Adjust the intensity of each infrared heater bank individually to create a personalised heat profile.
- Removable Floor – Ideal for contrast therapy on tiled surfaces and suitable for light commercial environments, offering greater flexibility.
- Advanced RGB Colour Therapy – Choose from a full spectrum of colours to create the perfect ambience for relaxation and wellness.
- Bluetooth® Audio System – Stream your favourite music, podcasts or guided meditations to enhance every sauna session.
- Premium Canadian Hemlock Construction – Handcrafted from high-quality, non-toxic timber with double-wall insulation for lasting durability, excellent heat retention and an attractive natural finish.
- Frameless Glass Door with Magnetic Seal – Provides a secure, comfortable enclosure while adding a sleek, contemporary appearance.
- Spacious Three-Person Design – Enjoy plenty of room to relax on your own or share the experience with family and friends.
- Efficient Assembly – Delivered flat-packed in four boxes with all accessories included, allowing installation in approximately 45 minutes.
- Exclusive SaunaMed™ Design – Carefully engineered to combine advanced technology, quality craftsmanship and everyday ease of use in one premium infrared sauna.
Specifications
Delivery Time: 3-5 Working Days
Product Brand: SaunaMed
Dimensions: 150 x 126 x 190 (WxDxH) Allow 150mm gap from roof to ceiling and 15mm gap between sides of sauna and wall once built
Controls: Wi-Fi Controlled
Number of Seats: 3
Capacity: 3 Person
Weight: 168 kg
Features: LED Colour Light Therapy, Premium Oxygen Ioniser, Wi-Fi Controlled, Plug and play, Bluetooth Music System, Colour therapy
Material: Hemlock
Construction: Hand crafted double wall construction with cavity (Invisible full interlocked EZ™ connection)
Glass: Tempered and toughened safety glass windows
Warranty: 2 year electrical warranty, 5 year cabin warranty
Heating Technology: 5 x DuraWave™ EMR Neutral™ 100% pure Full Sprectrum infrared heaters
No. of Heaters: 5
Music System: Top specification iPod/MP3/AUX/USB/AM/FM flat panel media system
Colour Therapy: Yes
Oxygen Lonizer: Yes
Reading Light: Yes
Ergonomic Backrest: Yes
Cabin
- Crafted from premium Canadian Hemlock, selected for its non-toxic and naturally hypoallergenic properties
- Expertly handcrafted for exceptional quality and durability
- Double-wall insulated construction for enhanced heat retention
- Innovative concealed EZ™ interlocking system for a clean, seamless finish
- Quick click-fit assembly with no complicated installation required
- Robust tongue-and-groove panel construction for added strength and stability
- Raised base design promotes airflow beneath the sauna while helping to protect flooring
- Full tempered safety glass front panel for a modern, open appearance
- Secure magnetic door closure for a reliable seal during use
Heating
- 7 x DuraWave™ EMR Neutral™ 100% Pure Full Spectrum infrared heaters
- Powerful yet efficient 2500W heating system
- Adjustable operating temperature from 20°C to 60°C
- Rapid warm-up time so your sauna is ready within minutes
- Connects easily to a standard household power socket
- Energy-efficient design for economical day-to-day use
Control System
- Modern digital control panel with intuitive operation
- Precision thermostat for accurate temperature management
- Integrated timer function for convenient session control
Accessories
- Bluetooth® wireless audio connectivity
- Premium multimedia system with MP3, USB and AM/FM radio functionality
- Compatible with iPod® and other supported music devices
- High-quality integrated flush-mounted speakers
- Adjustable ventilation system for personalised airflow
- Digital RGB colour therapy lighting controls
- Interior reading light
- Ergonomic built-in backrests for added comfort
- Supplied with all fittings, components and tools required for assembly
- Pre-installed stainless steel cable conduits for a neat electrical installation
- Extra-long 3-metre power cable conveniently routed from the roof section
- Comprehensive user manual
- Easy-to-follow troubleshooting guide
Product Manual
Product Brochure
Warranty for Commercial Use
Light Commercial Use - Independent salons & Spa facilities, holistic therapy, holiday lets: 1 Year Warranty
Heavy Commercial Use – Swimming Pool Environments, Gymnasiums and fitness centres: 3 Month Warranty. (This model is not recommended for heavy commercial use).
