SaunaMed
SaunaMed 2-Person Luxury Cedar Far Infrared Indoor Sauna EMR Neutral - 13A Plug & Play
SaunaMed 2-Person Luxury Cedar Far Infrared Indoor Sauna EMR Neutral - 13A Plug & Play
✓ Authorised Retailer
✓ Free UK Delivery
✓ Manufacturer Warranty Included
🚚 Shipping: 3-7 Working Days
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Delivery
Delivery
Free Two-Person Delivery Included
Every SaunaMed sauna includes FREE two-person delivery to UK mainland addresses.
Estimated Delivery: 3–7 working days
Our experienced delivery team will carefully deliver your sauna into your home, helping to ensure it arrives safely and in excellent condition.
Delivery Times:
Once your order has been placed, our team will contact you to confirm your delivery date.
If there are any unexpected delays, we will notify you as soon as possible. Should this happen, you will have the option to cancel your order for a full refund before dispatch.
Our Delivery Process:
To keep you informed, here's what happens after you place your order:
- Order Received – Your order is received and confirmed by the team.
- Order Processing – Your order is checked and passed to our warehouse for preparation.
- Dispatch Preparation – Your sauna is picked, inspected and prepared for dispatch.
- Delivery Scheduled – Once your order is ready, our delivery team plan the route and contact you to arrange a convenient delivery date.
Dispatch Information:
For items that are in stock, orders placed before 3:00pm are normally prepared for dispatch the same working day.
For the quickest possible delivery, we recommend placing your order before 12:00 noon, as vehicle routes are often planned earlier in the day. Orders received after routing has been completed will be scheduled on the next available delivery route.
Our aim is always to deliver your sauna as quickly, safely and efficiently as possible.
Returns & Cancellation
Returns & Cancellation
We want you to shop with complete confidence. If you change your mind after receiving your order, you have the right to cancel your purchase in accordance with UK consumer legislation.
14-Day Cancellation Period
You may cancel your order within 14 days of receiving your goods.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Be returned with all original packaging where possible.
- Not have been installed, assembled or used.
You are welcome to inspect and unpack your purchase as you would in a retail showroom. However, once a product has been used or installed, we are unable to accept it as a return unless it is faulty.
Non-Returnable Products
The right to cancel does not apply to:
- Bespoke or made-to-order saunas.
- Steam rooms or hot tubs manufactured to your specification.
- Products with custom colours or personalised finishes.
How to Request a Return
To request a return, please contact our customer support team at returns@luxuriouslyzen.com quoting your order number.
Once your return has been approved, we will provide you with a returns reference and instructions for returning your item.
Returning Your Goods
Please ensure your item is securely packed, preferably in its original packaging, and clearly displays the returns reference provided.
Unless the item is faulty or incorrectly supplied, customers are responsible for the cost of returning goods.
For larger products, including saunas, we can arrange collection from your property. Collection charges will be confirmed before the collection is booked and will be payable by the customer.
Returns Outside the 14-Day Period
Requests to return products after the 14-day cancellation period will be considered at our discretion.
If accepted:
- The product must remain unused and in the same condition in which it was delivered.
- Return or collection costs remain the customer's responsibility.
- A restocking and administration fee of up to 17% of the purchase price may apply.
If you have any questions regarding your return, our customer support team will be happy to assist you.
Please Note: Any orders cancelled after order confirmation may incur supplier or administrative costs already incurred and will be deducted from any refund. Any refunds can only be issued to the same payment method which was used to place the order.
Warranty
Warranty
Your SaunaMed sauna is built using high-quality materials and is backed by our comprehensive manufacturer's warranty for added peace of mind.
Domestic Use
- 5-Year Warranty on the sauna cabin.
- 2-Year Warranty on all electrical components.
Commercial Use Warranty
Warranty cover for commercial environments varies depending on the level of use:
Light Commercial Use (including independent salons, spa facilities, holistic therapy centres and holiday accommodation)
- 1-Year Warranty
Heavy Commercial Use (including swimming pool environments, gyms and fitness centres)
- 3-Month Warranty
Please note: This model is not recommended for heavy commercial use due to the higher levels of daily wear and operating demands.
For full warranty terms, conditions and exclusions, please contact our customer support team before purchasing if your sauna will be installed in a commercial setting.
Contact Us
Contact Us
We’d love to hear from you! Whether you have questions about our products, need help with an order, or want to share feedback or concerns, the Luxuriously Zen team is here to assist you. Feel free to get in touch using the contact information below or reach out to us on social media—we’ll respond as soon as possible. Your peace of mind is our priority. Thank you for choosing Luxuriously Zen!
Phone Number: 0141 459 1027
Email:
info@luxuriouslyzen.com
support@luxuriouslyzen.com
returns@luxuriouslyzen.com
SaunaMed 2 Person Luxury FAR Infrared Indoor Sauna
Create your own private wellness retreat at home with the SaunaMed 2 Person Luxury FAR Infrared Indoor Sauna EMR Neutral™. Designed for two, this beautifully crafted sauna combines natural Canadian Red Cedar, contemporary styling and advanced infrared technology to create a relaxing space for couples to switch off, recharge and enjoy quality time together. From soothing warmth after a busy day to creating a more indulgent wellness routine, it brings a luxurious sauna experience into the comfort of your home.
Features & Benefits
- Designed for Two – Generously designed for couples, providing a comfortable and relaxing environment to enjoy together.
- Premium Canadian Red Cedar – Constructed using carefully selected Grade A Canadian Red Cedar, chosen for its attractive natural finish, durability and resistance to moisture and decay.
- Luxury SaunaMed™ Design – An exclusive design combining quality craftsmanship, contemporary aesthetics and practical features for a premium home sauna experience.
- Far Infrared Technology – Enjoy gentle, penetrating infrared warmth designed to create a deeply relaxing and comfortable sauna session.
- EMR Neutral™ Technology – Incorporates technology designed to provide a more reassuring environment for those looking to enjoy the benefits of infrared heat.
- Modern Frameless Glass Door – An 8mm frameless glass door creates a sleek, contemporary appearance while offering a clear view into the cabin.
- Secure Magnetic Door Closure – Helps create a snug seal around the door to retain warmth while providing easy access.
- Double-Wall Construction – The robust cabin construction helps create a comfortable, insulated environment and contributes to the sauna's premium feel.
- EZ™ Connection System – Designed with straightforward assembly in mind, making installation quicker and more convenient.
- Quick Assembly – Designed to be assembled in under 30 minutes, helping you get your home sauna up and running with minimal fuss.
- Flat-Packed for Convenience – Supplied in three boxes to make transportation and handling easier.
- Next-Generation RGB Colour Therapy – Built-in colour-changing lighting allows you to customise the atmosphere and create a calming ambience to suit your mood.
- External Spotlights – Stylish exterior lighting adds an extra touch of sophistication and helps the cabin stand out within your home.
- 13A Plug & Play – Designed for convenient connection to a standard 13A electrical supply, making installation simple.
- Accessories Included – Supplied with the essential accessories needed to enjoy your sauna experience, offering excellent convenience and value.
- Extensively Certified – Supplied with more than 10 certifications, providing additional reassurance regarding the product's quality and standards.
- Built for Long-Term Enjoyment – The combination of quality cedar construction and carefully selected components is designed to provide years of relaxing sauna sessions.
Cabin
- Grade A Canadian Red Cedar – Hand-selected and handcrafted for a premium finish.
- Double-Wall Construction – Solid tongue-and-groove design with an internal cavity.
- EZ™ Click-Together System – Concealed interlocking connections for quick, straightforward assembly.
- Raised Floor – Helps protect your flooring while allowing airflow underneath.
- Frameless 8mm Glass Door – Modern styling with a secure magnetic closure.
- Full-Length Side Windows – Creates a bright, open feel.
- External Spotlights – Stylish lighting for a premium finishing touch.
FAR Infrared Heating
- 5 DuraWave™ FAR Infrared Ceramic Heaters – 100% pure EMR Neutral™ technology.
- Up to 1,750W Heating Power with temperatures from 20°C–65°C.
- 10–15 Minute Pre-Heat – Get comfortable quickly.
- Energy Efficient – Designed for economical everyday use.
- 13A Plug & Play – Simply connect to a standard socket.
Control System
- Digital Control Panel – Easy operation from inside or outside the cabin.
- Advanced Thermostat – Helps maintain your chosen temperature.
- Automatic Timer – Convenient session control.
Comfort & Entertainment
- MP3 / USB / FM Media System with iPod connectivity.
- Premium Built-In Stereo Speakers.
- RGB Colour Therapy with digital controls.
- Adjustable Air Vent and integrated reading light.
- Built-In Backrest for added comfort.
- 3m Power Cable, user manual and troubleshooting guide included.
Specifications
Weight: 120kg
Features: External Spot Lighting, LED Colour Light Therapy, Premium Oxygen Ioniser, Plug and play, Bluetooth Music System
Canopy: Yes
Material: Cedar
Warranty: 2 year electrical warranty, 5 year cabin warranty
Construction: Hand crafted double wall construction with cavity (Invisible full interlocked EZ™ connection)
Capacity: 2
Glass: Tempered and toughened safety glass windows
Heating Technology: DuraWave™ EMR Neutral 100% pure FAR infrared ceramic heaters - Lava Sand filled
No. of Heaters: 5
Power: Up to 1750W
Music System: Top specification iPod/MP3/AUX/USB/AM/FM flat panel media system
Colour Therapy: Yes
Oxygen Lonizer: Yes
Reading Light: Yes
Ergonomic Backrest: Yes
Dimensions:
120 x 100 x 190(cm)
Allow 150mm gap from roof to ceiling and 15mm gap between sides of sauna and wall once built
Packaged Dimensions:
Carton A 177 x 123 x 33 (cm)
Carton B 124 x 125 x 33.5 (cm)
Product Manual
Product Brochure
Warranty for Commercial Use
Light Commercial Use - Independent salons & Spa facilities, holistic therapy, holiday lets: 1 Year Warranty
Heavy Commercial Use – Swimming Pool Environments, Gymnasiums and fitness centres: 3 Month Warranty. (This model is not recommended for heavy commercial use).
