SaunaMed
SaunaMed 2 Person Classic Hemlock FAR Infrared Domestic Indoor Sauna - EMR Neutral - 13A Plug & Play
SaunaMed 2 Person Classic Hemlock FAR Infrared Domestic Indoor Sauna - EMR Neutral - 13A Plug & Play
✓ Authorised Retailer
✓ Free UK Delivery
✓ Manufacturer Warranty Included
🚚 Shipping: 3-5 Working Days
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Delivery
Delivery
Free Two-Person Delivery Included
Every SaunaMed sauna includes FREE two-person delivery to UK mainland addresses.
Estimated Delivery: 3–5 working days
Our experienced delivery team will carefully deliver your sauna into your home, helping to ensure it arrives safely and in excellent condition.
Delivery Times:
Once your order has been placed, our team will contact you to confirm your delivery date.
If there are any unexpected delays, we will notify you as soon as possible. Should this happen, you will have the option to cancel your order for a full refund before dispatch.
Our Delivery Process:
To keep you informed, here's what happens after you place your order:
- Order Received – Your order is received and confirmed by the team.
- Order Processing – Your order is checked and passed to our warehouse for preparation.
- Dispatch Preparation – Your sauna is picked, inspected and prepared for dispatch.
- Delivery Scheduled – Once your order is ready, our delivery team plan the route and contact you to arrange a convenient delivery date.
Dispatch Information:
For items that are in stock, orders placed before 3:00pm are normally prepared for dispatch the same working day.
For the quickest possible delivery, we recommend placing your order before 12:00 noon, as vehicle routes are often planned earlier in the day. Orders received after routing has been completed will be scheduled on the next available delivery route.
Our aim is always to deliver your sauna as quickly, safely and efficiently as possible.
Returns & Cancellation
Returns & Cancellation
We want you to shop with complete confidence. If you change your mind after receiving your order, you have the right to cancel your purchase in accordance with UK consumer legislation.
14-Day Cancellation Period
You may cancel your order within 14 days of receiving your goods.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Be returned with all original packaging where possible.
- Not have been installed, assembled or used.
You are welcome to inspect and unpack your purchase as you would in a retail showroom. However, once a product has been used or installed, we are unable to accept it as a return unless it is faulty.
Non-Returnable Products
The right to cancel does not apply to:
- Bespoke or made-to-order saunas.
- Steam rooms or hot tubs manufactured to your specification.
- Products with custom colours or personalised finishes.
How to Request a Return
To request a return, please contact our customer support team at returns@luxuriouslyzen.com quoting your order number.
Once your return has been approved, we will provide you with a returns reference and instructions for returning your item.
Returning Your Goods
Please ensure your item is securely packed, preferably in its original packaging, and clearly displays the returns reference provided.
Unless the item is faulty or incorrectly supplied, customers are responsible for the cost of returning goods.
For larger products, including saunas, we can arrange collection from your property. Collection charges will be confirmed before the collection is booked and will be payable by the customer.
Returns Outside the 14-Day Period
Requests to return products after the 14-day cancellation period will be considered at our discretion.
If accepted:
- The product must remain unused and in the same condition in which it was delivered.
- Return or collection costs remain the customer's responsibility.
- A restocking and administration fee of up to 15% of the purchase price may apply.
If you have any questions regarding your return, our customer support team will be happy to assist you.
Warranty
Warranty
Your SaunaMed sauna is built using high-quality materials and is backed by our comprehensive manufacturer's warranty for added peace of mind.
Domestic Use
- 5-Year Warranty on the sauna cabin.
- 2-Year Warranty on all electrical components.
Commercial Use Warranty
Warranty cover for commercial environments varies depending on the level of use:
Light Commercial Use (including independent salons, spa facilities, holistic therapy centres and holiday accommodation)
- 1-Year Warranty
Heavy Commercial Use (including swimming pool environments, gyms and fitness centres)
- 3-Month Warranty
Please note: This model is not recommended for heavy commercial use due to the higher levels of daily wear and operating demands.
For full warranty terms, conditions and exclusions, please contact our customer support team before purchasing if your sauna will be installed in a commercial setting.
Contact Us
Contact Us
We’d love to hear from you! Whether you have questions about our products, need help with an order, or want to share feedback or concerns, the Luxuriously Zen team is here to assist you. Feel free to get in touch using the contact information below or reach out to us on social media—we’ll respond as soon as possible. Your peace of mind is our priority. Thank you for choosing Luxuriously Zen!
Phone Number: 0141 459 1027
Email:
info@luxuriouslyzen.com
support@luxuriouslyzen.com
returns@luxuriouslyzen.com
Why Choose this Sauna?
- Designed for Two – Spacious enough for two adults to enjoy a relaxing sauna session together while maintaining a comfortable, space-saving footprint.
- Advanced FAR Infrared Heating – Equipped with five DuraWave™ EMR Neutral™ ceramic infrared heaters that provide consistent, even heat.
- Fast Heat-Up Time – Ready to use in as little as 10–15 minutes, so you can enjoy your sauna without long waiting times.
- Adjustable Temperature Control – Easily customise your session with a temperature range from 20°C to 60°C using the intuitive digital control panel.
- Premium Canadian Hemlock Construction – Manufactured from durable, sustainably sourced Canadian hemlock, renowned for its strength, natural appearance, and resistance to warping.
- EMR Neutral™ Technology – Designed to minimise electromagnetic radiation, providing added peace of mind during every sauna session.
- Next Generation RGB Colour Therapy – Enhance your relaxation with integrated multi-colour LED lighting, allowing you to personalise the ambience to suit your mood.
- Bluetooth® Audio System – Stream your favourite music, podcasts or guided meditations wirelessly for a more immersive wellness experience.
- Quick & Simple Installation – Featuring the innovative EZ™ connection system, the sauna can be assembled in approximately 30 minutes with minimal tools required.
- Energy Efficient Performance – Powered by a 1750W heating system that delivers impressive performance while helping to keep running costs low.
- Plug & Play Convenience – Operates from a standard 13A household socket, eliminating the need for specialist electrical installation.
- Exclusive SaunaMed™ Design – A contemporary indoor sauna that blends premium craftsmanship with practical functionality to complement modern homes.
- Flat Packed for Easy Delivery – Delivered in three manageable boxes for easier transportation and installation.
- Complete Package – Supplied with all essential accessories included, so you can start enjoying your sauna straight away.
- Certified Quality – Manufactured to meet multiple recognised safety and quality standards for confidence in every purchase.
Specifications
Delivery Time: 3-5 Working Days
Product Brand: SaunaMed
Dimensions: 120 x 100 x 190 (cm) Allow 150mm gap from roof to ceiling and 15mm gap between sides of sauna and wall once built
Number of Seats: 2
Weight: 115 kg
Features: LED Colour Light Therapy, Premium Oxygen Ioniser, Plug and play, Bluetooth Music System
Material: Hemlock
Warranty: 2 year electrical warranty 5 year cabin warranty
Capacity: 2 Person
Construction: Hand crafted double wall construction with cavity (Invisible full interlocked EZ™ connection)
Glass: Tempered and toughened safety glass windows
Heating Technology: DuraWave™ EMR Neutral 100% pure FAR infrared ceramic heaters - Lava Sand filled
No. of Heaters: 5
Power: Up to 1750W
Music System: Top specification iPod/MP3/AUX/USB/AM/FM flat panel media system
Colour Therapy: Yes
Oxygen Lonizer: YesCabin Features
- Constructed from premium-quality Canadian hemlock that is naturally non-toxic and hypoallergenic.
- Expertly handcrafted for superior quality and attention to detail.
- Features the concealed interlocking EZ™ connection system for a seamless finish.
- Quick and straightforward click-together assembly with no complicated installation.
- Built using durable solid tongue-and-groove panels for enhanced strength and stability.
- Raised slightly above the floor to encourage airflow underneath and help protect flooring surfaces.
- Fitted with tempered safety glass windows for increased durability and added peace of mind.
- Equipped with a secure magnetic door closure for easy access and reliable sealing.
Heating System
- Equipped with five high-performance DuraWave™ far infrared ceramic heaters featuring 100% pure EMR Neutral™ technology.
- Designed to deliver excellent heating performance while keeping energy consumption low.
- Powerful heating output of up to 1750W for fast, consistent warmth.
- Adjustable temperature settings ranging from 20°C to 65°C to suit your comfort.
- Rapid warm-up time, reaching operating temperature in approximately 10–15 minutes.
- Connects easily to a standard household power outlet with no special wiring required.
- Engineered for efficient operation to help minimise electricity usage.
Control System
- Modern digital control panel for simple and intuitive operation.
- Integrated precision thermostat maintains your selected temperature.
- Built-in timer allows you to schedule heating sessions with ease.
- Convenient controls located both inside and outside the cabin for added flexibility.
Accessories
- Integrated Bluetooth® connectivity for convenient wireless audio streaming.
- Premium multimedia sound system with MP3 playback and FM radio functionality.
- Compatible with iPod and other supported music devices.
- Built-in high-quality stereo speakers deliver clear, immersive sound.
- Multi-colour chromotherapy lighting system with easy-to-use digital controls.
- Adjustable ventilation outlet for personalised airflow and comfort.
- Conveniently positioned interior cup holder for drinks during your session.
- Integrated reading light incorporated into the colour therapy unit.
- Ergonomically designed backrest for enhanced comfort and support.
- Pre-installed stainless steel cable conduits for neat and secure electrical routing.
- Supplied with an extra-long 3-metre power cable extending from the roof section for flexible installation.
- Includes a comprehensive user manual with setup and operating instructions.
- Supplied with a troubleshooting guide to assist with common maintenance and support queries.
Warranty for Commercial Use: Light Commercial Use - Independent salons & Spa facilities, holistic therapy, holiday lets: 1 Year Warranty
Heavy Commercial Use: Swimming Pool Environments, Gymnasiums and fitness centres: 3 Month Warranty. (This model is not recommended for heavy commercial use).
